To see if your PBS Passport membership has been activated, please click the following link and follow the instructions:


Be sure to use the same email address you used when you signed up for PBS Passport. If your email address is in our system, you will come to a screen that displays:

  • A confirmation that you have activated (a).
  • A link to where you can sign in (b).
  • Member status for any additional accounts you may have (c).
  • If you see that an activation link has been emailed to you (d), be sure to check your spam folder to see if the email was inadvertently delivered there. Also, be sure you are checking the correct email account; the email account you used when registering for Passport.

If you get a message saying your email address cannot be found, you are not using the same email address that is on file with your station. Think of any other email addresses you may have used and try signing in with those. If you are still having trouble, email support.


Related topics:

What is PBS Passport?

Does Passport cost anything?

I made a donation but have not received an activation code.

I can't find my activation code, help!

Is PBS Passport available outside the U.S.?

How do I know if my Passport member benefit is activated?

How can I tell which are Passport videos?

Can I search for Passport videos only?

Which devices can I use to view Passport content?

Is PBS Passport to be used on my computer or TV?

What shows are available with PBS Passport?

If I do not have PBS Passport, will I still be able to watch programs on and my station's site for free?

I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit?

Does Passport work with Chromecast?

Can I stream Passport content on my Apple TV?

What happened to XBox?

How do I cancel my Passport member benefit?