Most of our content producers require that we make their content available to residents of the United States only. For content distributed via the internet, including our iPad and iPhone apps, we need to rely upon IP addresses in order to verify the location of viewers. You can find your IP address by going to the following website: http://www.howtofindmyipaddress.com/. Your IP address will show up in big green numbers (example: 149.49.939.10).
Once you've found your IP address, please submit a ticket and we will look into it for you. Please be sure to explain the issue in the ticket and include your IP address.