If you did not receive an activation code, please contact your local station. They can send you an activation link or code.


Be aware that you may be already activated. To confirm that you have activated your Passport account, go to http://www.pbs.org/ and sign in to the site with the same email address you used when you activated your account. If Passport is activated, you will see a small blue and white compass rose symbol next to your name in the upper left corner of the screen. As you search or browse the site, any video bearing that same blue and white compass rose symbol is a designated Passport video.


If you do not see the blue Passport icon () next to your name, you have not completed the activation process or you have not signed in with the same email address you used when you activated your Passport member benefit. Think of any other email addresses you may have used and try signing in with those until you see the blue Passport icon next to your name. If you are still having trouble, email support.


 

 


Related topics:

What is PBS Passport?

Does Passport cost anything?

Is PBS Passport available outside the U.S.?

How do I know if my Passport member benefit is activated?

How can I tell which are Passport videos?

Can I search for Passport videos only?

Which devices can I use to view Passport content?

Is PBS Passport to be used on my computer or TV?

What shows are available with PBS Passport?

If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free?

I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit?

Does Passport work with Chromecast?

Can I stream Passport content on my Apple TV?

What happened to XBox?

How do I cancel my Passport member benefit?