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Questions related PBS Passport videos

What shows are available with PBS Passport?
The PBS Passport library currently offers members more than 1,000 episodes from popular shows like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece — including all five seasons of Downton Abbey. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including How We Got to Now, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns — currently Jazz and Unforgivable Blackness The Rise and Fall of Jack Johnson are available. More shows are being added all the time. Passport videos are designated by a blue "compass rose" icon as shown in the image below.  Search for Passport videos only Browse the Passport library Not a PBS Passport member? Contact your local station to inquire. Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Fri, 26 Aug, 2016 at 3:56 PM
How can I tell which are PBS Passport videos?
After activating your PBS Passport account, you can view PBS Passport content on your computer, iPhone and iPad, Apple TV, Chromecast, and Android app. All PBS Passport content is designated by an icon (  ). All videos displaying that icon are designated as PBS Passport content. The icon appears next to your name when you are logged in to the site as well as next to any video that is designated as a Passport video. Click here to learn how to search for Passport videos only Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:43 PM
I can’t find my favorite PBS show in PBS Passport. Why not?
Initially, close to a thousand hours of PBS programming across multiple genres including drama, science, history, natural history and the arts will be available in PBS Passport. This library of content will continue to grow over time as more titles are added – so please keep checking back.  Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:43 PM
Why can't I find more full episodes?
Availability of certain videos on the PBS.org player and our mobile apps has recently changed. PBS.org and our mobile apps continue to offer access to hundreds of hours of recently broadcast programming, as well as past episodes of popular series, and news, public affairs and independent film series such as FRONTLINE, PBS NEWSHOUR, INDEPENDENT LENS and POV.  Many full episodes of shows such as Downton Abbey and Mercy Street are available for free streaming for two weeks after original television broadcast. So for instance, when Downton Abbey airs on television on Sunday night, it is available for free streaming on PBS.org on Monday and for two weeks after. After the two-week period is up, the free streaming rights for the episode have expired. Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:44 PM
Is there a way to find full episodes of shows that fall into a specific genre without looking at each show individually?
The easiest way to do that is as follows: From the top navigation bar, click Shows (Figure 1.1). Click the Filter by Genre dropdown menu and click Drama (Figure 1.2). Click the icon with horizontal lines in the Layout category on the right side of your screen (Figure 1.3). When it is blue, that means it is activated. All Shows in the Drama genre appear and you can easily scan each show to see how many videos are available and access the latest episode (Figure 1.4). Learn how to search for Passport videos only Figure 1 Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:44 PM
How do I search for a video?
To find a video on the PBS.org website, you can search by keyword or browse available categories.    How to search by keyword How to browse How to browse for an individual video How to search for Passport videos only How to search by keyword To search by keyword, click the magnifying glass icon in the upper right side of the site and type your search criteria in the textbox provided. When finished, click the magnifying glass icon to the right of your text or tap Enter on your keyboard. How to browse for a video You can browse for an individual video or by the Show to which it belongs. To search for a video by the show to which it belongs, click Shows in the top navigation menu. To click for an individual video, click Video. How to browse for individual videos After you have clicked Video in the top navigation menu, you can begin browsing the top carousel items by clicking the left and right facing arrows located to the far left and right sides of the carousel images. To pause the carousel rotation, click the pause button located in the lower right side of the screen. Scroll further down the page to the Browse Videos section where you can browse videos from different genres such as Arts and Music, Culture, Food, History, How-To, and many more. The genre is located on the left side of the page and the link to see all videos is located on the right. Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:45 PM
Why is Doc Martin not available with PBS Passport?
Doc Martin is distributed by American Public Television (APT), not PBS. APT can be contacted online at the following address: http://www.aptonline.org/aptweb.nsf/ContactUs?Readform&type=Viewers.   Our local member stations are individually owned and operated, and therefore schedule independently. This includes their ability to acquire programming from sources other than PBS, such as APT. As this is not a PBS distributed program, we do not have the streaming rights for Doc Martin on PBS.org or on Passport. Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:46 PM
Why is Father Brown not available with PBS Passport?
Father Brown is distributed by BBC Worldwide and not PBS. BBC Worldwide can be contacted online at the following address: http://www.bbcworldwide.com/contact-us.aspx. Our local member stations are individually owned and operated, and therefore schedule independently. This includes their ability to acquire programming from sources other than PBS, such as BBC Worldwide. As this is not a PBS distributed program, we do not have the streaming rights for Father Brown on PBS.org or on Passport. Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:46 PM
When I play a video the screen is black. Why?
One possibility is that you have installed AdBlock (including AdBlock Plus and AdBlock Pro) on your computer. PBS videos will not play if you are blocking the ads. To fix this, you can: turn off AdBlock  exclude PBS.org pages from being affected by AdBlock   How to fix it To turn off AdBlock click the menu in the upper right side of the page and click Pause AdBlock (1). To exclude pages on PBS.org click the menu in the upper right side and click either Don't run on this page or Don't run on pages on this domain (2). Figure 1 Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 2:47 PM
Can I search for Passport videos only?
Yes. You can use the search filters on PBS.org to find Passport content.  Browse the Passport library Conduct a keyword search using the search textbox located in the upper right side of the screen (Figure 1). Figure 1 Click Show Filters on the right side of the page (Figure 2). Figure 2 Click the Passport Videos link under the FILTER BY ACCESS section to see all Passport videos associated with your search (Figure 3.1). To see non-Passport content only, click the Non Passport Videos link (Figure 3.2). Figure 3 Related topics: What is PBS Passport? Does Passport cost anything? I think I am a member. How do I check? I made a donation but have not received an activation code. I can't find my activation code, help! Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Fri, 26 Aug, 2016 at 3:55 PM