Videos

How to browse and interact with shows.

How will I know when a video is about to expire?
To find out when a video will expire, click on the video and beneath the video image you will see an expiration date. If there is no expiration date, the video is not expected to expire. Keep in mind that all expiration dates are set for Eastern Standard Time (EST).
Tue, 12 Nov, 2019 at 8:45 AM
Can I still watch a video after it has expired?
No. Once a video's streaming rights have expired, it can no longer be viewed on PBS.org. Some videos are offered on other sites such as Netflix, Amazon, iTunes, and Hulu. You can also order many videos from www.shoppbs.org.  Related topics: How will I know when a video is about to expire? Is there a way to find full episodes of shows that fall into a specific genre without looking at each show individually? A narrator is describing everything that happens on the shows I am watching. How do I make it stop? Can I adjust the quality of video streaming? I am getting a message that a video is unavailable in my area. Why? I want to watch a PBS program that was broadcast but is not yet available online. What are my options? Where can I find the transcript for a particular story or program? What is the benefit of creating an account? What are the system requirements to view PBS content? What is My List? Do I need to be signed in to use My List? Are videos ever removed from My List without my knowledge? Is there a limit to how many videos I can save to My List? Learn how to create an account
Mon, 10 Jul, 2023 at 7:15 PM
Why can I only see the most recent episodes of Downton Abbey online?
As you may know PBS is not a producer, but rather a distributor of programming. Our distribution rights are fairly limited and are sometimes confined to only broadcasting. However, when PBS is allowed streaming rights they are subjected to time limitations, usually of two weeks. When Downton Abbey airs on television on Sunday, it is available for free streaming on PBS.org on Monday and for up to two weeks after. Then the episode is no longer available for free streaming. Please try to watch each episode online within two weeks of its original television broadcast. Some shows are available for extended viewing via the PBS Passport member benefit. Learn more Related topics: How will I know when a video is about to expire? Is there a way to find full episodes of shows that fall into a specific genre without looking at each show individually? A narrator is describing everything that happens on the shows I am watching. How do I make it stop? Can I adjust the quality of video streaming? I am getting a message that a video is unavailable in my area. Why? I want to watch a PBS program that was broadcast but is not yet available online. What are my options? Where can I find the transcript for a particular story or program? What is the benefit of creating an account? What are the system requirements to view PBS content? What is the Watchlist? Do I need to be signed in to use the Watchlist? Are videos ever removed from my Watchlist without my knowledge? Is there a limit to how many videos I can save to my Watchlist? Learn how to create an account
Mon, 10 Jul, 2023 at 7:09 PM
Can I adjust the quality of video streaming?
Yes. When viewing a video, hover your mouse or click the HD icon located in the bottom right side of the video screen. Click the desired streaming rate. HD definitions for video playback are only available to users who have logged in with a PBS Account at the top of the site where it says Sign In. Once you Sign In, you will see additional HD options available when clicking the HD button on the bottom right of the player for all videos which have HD definitions available. Some of our episodes may be older in age and may not have HD definitions available as when they were uploaded an HD copy of the video was not available. All new national programming should have HD definitions available. Related topics: How will I know when a video is about to expire? Is there a way to find full episodes of shows that fall into a specific genre without looking at each show individually? A narrator is describing everything that happens on the shows I am watching. How do I make it stop? I am getting a message that a video is unavailable in my area. Why? I want to watch a PBS program that was broadcast but is not yet available online. What are my options? Where can I find the transcript for a particular story or program? What is the benefit of creating an account? What are the system requirements to view PBS Video content? What is the Watchlist? Do I need to be signed in to use the Watchlist? Are videos ever removed from my Watchlist without my knowledge? Is there a limit to how many videos I can save to my Watchlist? Learn how to create an account
Wed, 8 Nov, 2017 at 11:00 AM
A narrator is describing everything that happens on the shows I am watching. How do I make it stop?
You may be hearing the Descriptive Video Service (DVS) option made available to audiences who are blind or visually impaired. You can turn this feature off and on fairly easily. Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. Most TVs and VCRs require you to select the SAP channel in order to receive and record DVS. The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. Un-selecting the SAP channel should eliminate the DVS option. If you're not able to un-select the SAP channel, review your TV manual or contact a TV vendor who can guide you through the process. Like closed captioning, DVS was also pioneered by PBS to ensure the widest possible audience is served. Related topics: How will I know when a video is about to expire? Is there a way to find full episodes of shows that fall into a specific genre without looking at each show individually? Can I adjust the quality of video streaming? I am getting a message that a video is unavailable in my area. Why? I want to watch a PBS program that was broadcast but is not yet available online. What are my options? Where can I find the transcript for a particular story or program? What is the benefit of creating an account? What are the system requirements to view PBS content? What is the Watchlist? Do I need to be signed in to use the Watchlist? Are videos ever removed from my Watchlist without my knowledge? Is there a limit to how many videos I can save to my Watchlist? Learn how to create an account
Mon, 10 Jul, 2023 at 7:17 PM
When I play a video, the screen is black. Why?
One possibility is that you have installed AdBlock (including AdBlock Plus and AdBlock Pro) on your computer. PBS videos will not play if you are blocking the ads. To fix this, you can: turn off AdBlock  exclude PBS.org pages from being affected by AdBlock If the solutions below do not help, please try another browser such as Chrome, Firefox, Internet Explorer, or Safari. Be sure all browsers are up to date.   How to fix it To turn off AdBlock click the menu in the upper right side of the page and click Pause AdBlock (1). To exclude pages on PBS.org click the menu in the upper right side and click either Don't run on this page or Don't run on pages on this domain (2). Figure 1 AdBlock can also look like the following: Related topics: How will I know when a video is about to expire? Is there a way to find full episodes of shows that fall into a specific genre without looking at each show individually? A narrator is describing everything that happens on the shows I am watching. How do I make it stop? Can I adjust the quality of video streaming? I am getting a message that a video is unavailable in my area. Why? I want to watch a PBS program that was broadcast but is not yet available online. What are my options? Where can I find the transcript for a particular story or program? What is the benefit of creating an account? What are the system requirements to view PBS content? What is the Watchlist? Do I need to be signed in to use the Watchlist? Are videos ever removed from my Watchlist without my knowledge? Is there a limit to how many videos I can save to my Watchlist? Learn how to create an account
Mon, 10 Jul, 2023 at 7:11 PM
I am getting a message that a video is unavailable for online streaming. Why?
There are a few different reasons why you may have received this message.  1. The streaming rights for the video you are trying to watch may have expired.  As you may know PBS is not a producer, but rather a distributor of programming. Our distribution rights are fairly limited and are sometimes confined to only broadcasting. However, when PBS is allowed streaming rights they are subjected to time limitations, usually of two weeks. If a video has expired, PBS no longer holds rights to stream this program online. In these cases, an expiration date will be listed beneath the video title. Please keep in mind that many videos, such as each episode of Downton Abbey, are available for streaming the day after they are broadcast on television and for up to two weeks after for users without the Passport benefit. So when an episode airs on television on Sunday evening, it is available online Monday and for the next two weeks.  2. It's possible that your station does not offer the local station membership benefit Passport, which allows members extended access to a library of public television.  If your local station does not currently offer PBS Passport, feel free to contact them and ask if they have plans to in the future. If the video has a small blue compass rose icon () next to its title, then it is available exclusively for PBS stations which offer the Passport benefit. Learn more about PBS Passport 3. Our distribution rights are fairly limited and are generally confined to dissemination within the United States.   While over-the-air broadcasts reach beyond U.S. borders, online video is subject to geo-filtering, which restricts the areas that can view PBS content. PBS is legally obligated to ensure each program does not exceed its granted rights, which unfortunately eliminates international streaming ability for PBS programs outside the US. We regret not being able to offer all our content online to our supporters. Please accept our apologies for the inconvenience.   You can also see if the video you are looking for is available for a small charge through iTunes or on DVD at http://shoppbs.org. Related topics: How will I know when a video is about to expire? Is there a way to find full episodes of shows that fall into a specific genre without looking at each show individually? A narrator is describing everything that happens on the shows I am watching. How do I make it stop? Can I adjust the quality of video streaming? I am getting a message that a video is unavailable in my area. Why? I want to watch a PBS program that was broadcast but is not yet available online. What are my options? Where can I find the transcript for a particular story or program? What is the benefit of creating an account? What are the system requirements to view PBS App content? What is the Watchlist? Do I need to be signed in to use the Watchlist? Are videos ever removed from my Watchlist without my knowledge? Is there a limit to how many videos I can save to my Watchlist? Learn how to create an account
Mon, 10 Jul, 2023 at 7:02 PM
Can I livestream NewsHour?
Yes. Please click here to livestream NewsHour: http://www.ustream.tv/pbsnewshour NewsHour episodes can also be found online at www.pbs.org approximately 24 hours after they have been broadcast.
Wed, 7 Mar, 2018 at 3:45 PM
My hardware or browser is outdated and I cannot play PBS videos
Unfortunately advancement isn't always in our control. As plugins like Flashplayer are updated we must also update our site to run these new versions of software. If we did not update our site to work with newer versions of software, it would likely cause more issues to arise, even among current browsers. We recommend checking to see if you can update your current browsers or download a new one, like Google Chrome, to see if any version you can access can run our site. Update Safari Update Google Chrome Update Internet Explorer Update Firefox
Wed, 21 Jun, 2017 at 8:53 AM
How do I find all Masterpiece shows?
To search for all Masterpiece shows: Click Shows in the top navigation menu on pbs.org (1).  Click the magnifying glass icon in the upper right side of the screen (2). Type Masterpiece in the search textbox (3). All Masterpiece shows are listed.
Wed, 21 Jun, 2017 at 9:21 AM