FAQ

What is PBS Passport?
PBS Passport is a new member benefit from participating PBS stations that gives eligible donors and supporters extended access to an on-demand library of quality public television programming online.  The PBS Passport library currently offers members more than 1,000 episodes to watch, with new PBS programs being added weekly. The library features episodes from popular programs like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece — including all six seasons of Downton Abbey. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including How We Got to Now, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns. Local stations give the Passport benefit to their supporters who qualify for their Passport membership benefit. Each station can set their own qualifications for Passport, but most stations give out the benefit to members who donate at least $5 a month or $60 a year. For the most accurate information, please contact your local station or visit their website. If you are interested in receiving the Passport membership benefit or are already a contributor with your local station, please contact your local station and ask about their eligibility requirements and membership activation. If you have additional questions about the Passport membership benefit, please check the list of related questions below or use the search bar above to find additional answers on our PBS Help site.  Related topics: Does Passport cost anything? What shows are available with PBS Passport? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? How do I cancel my Passport member benefit?
Fri, 15 Sep, 2017 at 12:20 PM
Does PBS Passport cost anything?
PBS Passport is an added benefit available to eligible donors of participating PBS stations (i.e.: you must make a donation to your station to receive this benefit). Typically, the PBS Passport member benefit requires a station donation of around $5/month or $60/year. Keep in mind that this donation requirement may vary from station to station. Please refer to your station’s website for service eligibility requirements. Find your local station contact information by using the PBS station finder: http://www.pbs.org/about/about-pbs/stations/. Related topics: What shows are available with PBS Passport? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? How do I cancel my Passport member benefit?
Thu, 6 Oct, 2016 at 12:03 PM
I already contribute to my local station. Can I view PBS Passport content?
Membership information is retained on a local level so please contact your local station directly to inquire about your eligibility. Related topics: What shows are available with PBS Passport? Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 1:29 PM
What shows are available with PBS Passport?
The PBS Passport library currently offers members more than 1,000 episodes from popular shows like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece — including all six seasons of Downton Abbey. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including How We Got to Now, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns — currently Jazz is available. More shows are being added all the time. Due to streaming rights and legal issues, PBS is unable to distribute a list of Passport shows. If you are interested in seeing if a specific program is available for online streaming, enter the program's title in the Search Term box at this page: http://www.pbs.org/search/ Not a PBS Passport member? Contact your local station to inquire. Passport videos are designated by a blue "compass rose" icon as shown in the image below: Related topics: Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? How do I cancel my Passport member benefit?
Thu, 16 Feb, 2017 at 4:09 PM
Do I need any special devices to view Passport content?
No. You can view Passport videos just by logging in to PBS.org and local station sites from your computer, smartphone and tablet.  Currently, PBS Passport content is available: via your desktop computer or laptop using the latest versions of Chrome, Firefox, Safari, and Internet Explorer (see your local station website or PBS.org).  on PBS Video iOS and Android apps for smartphones and tablets Apple TV Roku Chromecast Amazon Fire TV Amazon Fire Stick We will expand access to additional devices and platforms over time.  It should be noted that Passport is not optimized for smart TVs, though we do offer an app for smart TVs using the Android operating system. In all other cases you can use an HDMI cord, however, for optimal viewing please use one of the options listed above.  *** If you have older browser versions, please update to the latest version before trying to view PBS Passport content. *** *** Keep in mind you must sign in to the website or app using the same login information that you used when activating your Passport account. *** UPDATE YOUR BROWSER: Update Safari Update Google Chrome Update Internet Explorer Update Firefox Related topics: What shows are available with PBS Passport? Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? How do I cancel my Passport member benefit?
Fri, 5 Aug, 2016 at 8:03 AM
Can I access Passport content on all devices and platforms?
Currently, PBS Passport content is available via: desktop computers and laptops using the latest versions of Chrome, Firefox, Safari, and Internet Explorer  PBS Video iOS and Android apps for smartphones and tablets Apple TV Roku and Roku TV* Chromecast Amazon Fire TV Amazon Fire Stick Android Smart TVs *The PBS channel is not available on select older Roku models. The PBS channel is available on most Roku 2 models and newer. UPDATE YOUR BROWSER: Update Safari Update Google Chrome Update Internet Explorer Update Firefox It should be noted that Passport is not optimized for smart TVs, though we do offer an app for smart TVs using the Android operating system. In all other cases, you can use an HDMI cord, however, for optimal viewing please use one of the options listed above.  Related topics: Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 21 Mar, 2017 at 10:13 AM
Do I have to choose a station? I don’t want to.
Yes. PBS Passport is a new member benefit from participating PBS stations and in order to take advantage of it, you must identify your station. You can select any station in the country by searching by state or zip code, or find the station that is closest to where you live. Just keep in mind that the station to which you donate when signing up for the PBS Passport member benefit is the same station you need to select on PBS.org when you want to view Passport content. For example, if you donate to KQED you can only watch Passport videos when you have selected KQED on PBS.org. Learn how to change your station Related topics: Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 1:33 PM
Does PBS Passport work with Chromecast?
Yes, PBS Passport is compatible with Chromecast. It is also available on the following platforms and devices: desktop computers and laptops using the latest versions of Chrome, Firefox, Safari, and Internet Explorer  PBS Video iOS and Android apps for smartphones and tablets Apple TV Roku Amazon Fire TV Amazon Fire Stick Related topics: Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Mon, 18 Jul, 2016 at 10:21 AM
If I do not have PBS Passport, will I still be able to watch shows on PBS.org and my station's site for free?
Yes. Free is not going away. Many of our shows are available for free on various digital platforms including PBS.org, our mobile applications, and the PBS channels on Roku, AppleTV and other streaming services. And of course, PBS shows will continue to be broadcast to the public, for free, over the air. PBS Passport is a member benefit that allows you extended access to some shows when their streaming rights have expired or they have otherwise become unavailable for general streaming. Related topics: Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit? Does Passport work with Chromecast? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 1:34 PM
I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit?
The requirement for PBS Passport may vary from station to station but typically it requires a donation of around $5/month or $60/year. If you already donate to your local station, chances are you can simply be signed up for the Passport member benefit. To find out your station's eligibility requirements and sign up, please contact your local station using our station finder located at http://www.pbs.org/about/about-pbs/stations/.   Related topics: Does Passport cost anything? Is PBS Passport available outside the U.S.? How do I know if my Passport member benefit is activated? How can I tell which are Passport videos? Can I search for Passport videos only? Which devices can I use to view Passport content? Is PBS Passport to be used on my computer or TV? What shows are available with PBS Passport? If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free? Can I stream Passport content on my Apple TV? What happened to XBox? How do I cancel my Passport member benefit?
Tue, 28 Jun, 2016 at 1:42 PM