The PBS App is available for download on select streaming devices. Below are the instructions for activating the app once it's installed on your streaming device. For detailed instructions on activating your streaming device: Roku Apple TV Amazon Fire TV and Firestick Android TV Samsung TV VIZIO SmartCast TV Once you've downloaded the PBS app to your device, return to the device's home screen and select the PBS app icon to open the app. If you have not yet activated the PBS app, a screen will appear prompting you to activate the PBS app. Select Activate Now. Activation instructions will appear on the screen along with a 7-character, alphanumeric activation code. Every device has its own unique code, so double-check your device's code before proceeding. For Step 1, you will need to use a mobile device or computer to visit PBS.org/activate or use your smartphone's camera to scan the QR code on the TV screen to be taken directly to PBS.org/activate. Enter your unique code listed in Step 2 into the Activation Code box on PBS.org/activate. Select Continue. You will then be prompted to sign in with a PBS account or through Google, Facebook, or Apple. If you have the PBS Passport benefit, sign in with the same account you originally linked to your Passport benefit. If you do not have one of these account options, select Not registered yet? Create a PBS Account. Click here to learn more about creating a PBS account. Once you have signed in with an account, you'll receive a message that your device was successfully activated. Return to your TV or TV streaming device. The screen will update to show the app's Home screen where you can begin exploring and viewing our available offerings. 

PBS Passport is a member benefit from participating PBS stations that gives eligible donors and supporters extended access to an on-demand library of quality public television programming online.  The PBS Passport library features episodes from popular programs, including American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns.  Local stations give the Passport benefit to their supporters who qualify for their Passport membership benefit. Each station can set their own qualifications for Passport, but most stations give the benefit to members who donate at least $60 a year, or $5 Sustainer/Ongoing-monthly gifts. For the most accurate information, please contact your local station or visit their website. If you are interested in receiving the Passport membership benefit or are already a contributor with your local station, please contact your local station and ask about their eligibility requirements and membership activation. If you have additional questions about the Passport membership benefit, please use the search bar above to find additional answers on our PBS Help site.  If you are a new member with the Passport benefit, click here to learn how to start using your benefit.

PBS Passport is a member benefit from participating PBS stations that gives eligible donors and supporters extended access to an on-demand library of quality public television programming online. If you're a new member with your PBS station and are looking for help with your Passport benefit, please see the below steps to begin using your new benefit. Step 1: Become a Member Step 2: Activate Your Passport Step 3: Sign In Step 4: Watch Troubleshooting Step 1: Become a Member Local stations give the Passport benefit to their donating supporters who qualify for their Passport membership benefit.  You can become a member online by following this link and clicking the Become a Member button. Each station can set their own qualifications for Passport, but most stations give the benefit to members who donate at least $60 a year, or $5 Sustainer/Ongoing-monthly gifts. Because every PBS station is different, please contact your local station or visit their website to learn more about your PBS station's Passport qualifications.  Once you become a new member with your local PBS station, they will begin processing your donation. You will also receive confirmation from your station thanking you for your donation. Once your PBS station has completely processed your donation, they will send you activation instructions for your Passport benefit and you're ready for the next step below! To inquire about other donation options, please contact your local station or visit their website. Already a member with your local PBS station? You may already have a Passport benefit waiting to be activated. Proceed to the "Activate" section further below for more information. Step 2: Activate Your Passport Before you can use your new Passport membership benefit, you must first activate your benefit. Once your benefit is ready for activation, your PBS station will send you a four-word activation code. These codes are unique for each member, but each will follow the same format, such as apple-house-river-sleep or lion-coyote-ostrich-badger. Some PBS stations will provide you with this activation code immediately following your donation, while other stations will require more time to set up your benefit and will send you this activation code once your benefit is ready. Haven't received an activation code yet? Try requesting an activation email with our Passport Lookup Tool.  Some PBS stations may instead send you a link that already includes the code. If you haven't received an activation code or activation link from your station following your donation, your PBS station may still be processing your donation.  We recommend allowing for one business day to give your station time to create your benefit and send you activation instructions. If one business day has passed and you still have not received activation instructions from your PBS station, please contact them directly. Once you have your unique Passport activation code, please visit our Passport activation page at this link and enter your code. Codes will be auto-capitalized when entered, but are not case-sensitive.  Select Continue to proceed to the next screen. Did an error message appear when you tried to submit your activation code or link? Click here for common error messages and what to do if you encounter one. After entering your code, you will see a screen with the membership name and your local PBS station. On the right, sign in with a PBS, Google, Facebook, or Apple account. Don't have one of these three account options? Select Create a PBS Account beneath the Sign in with PBS Account option.  If you're unsure if you already have a PBS account, we recommend selecting the "Create a PBS Account" option and signing up for a new PBS account. If you already do have an account, the account creation page will let you know when you try to create a new one. The personal account you sign in with on this screen will be the same account you log into from now on at PBS.org and the PBS app when viewing Passport videos. Only this single account will be linked to your Passport benefit. Once you sign in with your account, you will be prompted to confirm the Passport terms of use. Select the "I agree" checkbox to agree to the terms and then select Confirm at the bottom of the page to continue. Confirmation of the Passport terms of use is required to use the Passport benefit. PBS is committed to protecting users' privacy. For more details, click here to view our privacy policy. Once you've confirmed the Passport terms of use, the Activation Complete! screen will appear. Select the Get Started button to begin using your Passport benefit. Step 3: Sign In Once you've activated your Passport benefit, you can watch videos online at any time by visiting PBS.org. There is no separate Passport website. Passport and non-Passport videos can be found in one place! To get started, sign in at the top of the site by selecting Sign In. A prompt with three account login options appears. Sign in with the same PBS Account, Google, Facebook, or Apple account you linked to your Passport benefit during activation. Once you sign in with your Passport credentials, your name displays in the upper left side of the screen. The blue Passport compass rose icon displays next to your name, indicating that the account is linked to your Passport benefit. Don't see the Passport icon by your name like in the picture below? Scroll down to the Troubleshooting section on this page. Forgotten your account password or encounter an error message when you try to sign in? Click here to reset your password. Step 4: Watch Now you're ready to view Passport videos! Passport videos display the Passport icon in the top left corner of the video thumbnail image. Click the video title or image to view a video. Click here for more information about finding and viewing Passport videos on PBS.org. Passport videos are also available on the official PBS App - there is no separate "Passport app" required. You can find the PBS App on popular streaming devices, including Roku, Apple TV, Amazon Fire, and more. Click here for more information about the PBS App and supported devices. Troubleshooting Sometimes you may encounter the below image when using the PBS website or PBS App and it appears that your Passport benefit is not being recognized. If you encounter this screen when you first try using your Passport benefit, we recommend confirming you have followed all of the steps listed above on this page. Next, check the top of the PBS website to see if the Passport icon is appearing next to your name. The Passport icon is a light blue square with a white compass rose symbol, and will appear exactly as pictured below. If the Passport icon does not appear by your name, your Passport benefit is either not yet active or you have activated your Passport benefit with a different login account. Please use our Passport Lookup Tool to see if your benefit is active, and if so, try signing out and signing back in with any other PBS login accounts you may have. Your benefit may have been linked to a different login account when you originally activated it. If the Passport icon does appear by your name, and you still encounter the above message stating "This video is only available in Passport," please try signing out and signing back in with your PBS login account. If you have already tried signing out and signing back in with your login account, and the Passport icon appears by your name at the top of the site, but Passport videos are still not recognizing your benefit, please contact us directly. In your message, please include the contact information for your membership, the name of the local PBS station you are a member with, and the email address you are currently signed in with. You can confirm your email address by hovering over your name at the top of the site and clicking Profile.

Before you can use your new PBS Passport membership benefit, you must first activate your benefit. Once your benefit is ready for activation, your PBS station will send you a four-word activation code or an activation link to click on. These codes are unique for each member, but each will follow the same format, such as apple-house-river-sleep or lion-coyote-ostrich-badger. Some PBS stations will provide you with this activation code immediately following your donation, while other stations will require more time to set up your benefit and will send you this activation code once your benefit is ready. Haven't received an activation code yet? Try requesting an activation email with our Passport Lookup Tool.  Some PBS stations may instead send you a link that already includes the code. If you haven't received an activation code or activation link from your station following your donation, your PBS station may still be processing your donation.  We recommend allowing for one business day to give your station time to create your benefit and send you activation instructions. If one business day has passed and you still have not received activation instructions from your PBS station, please contact them directly. Once you have your unique Passport activation code, please visit our Passport activation page at this link and enter your code. Codes will be auto-capitalized when entered, but are not case-sensitive.  Select Continue to proceed to the next screen. Did an error message appear when you tried to submit your activation code or link? Click here for common error messages and what to do if you encounter one. After entering your code, you will see a screen with the membership name and your local PBS station. On the right, sign in with a PBS, Google, Facebook, or Apple account. Don't have one of these three account options? Select Create a PBS Account beneath the Sign in with PBS Account option.  If you're unsure if you already have a PBS account, we recommend selecting the "Create one now" option and signing up for a new PBS account - we'll let you know if you've already created a PBS account with your email address. The personal account you sign in with on this screen will be the same account you log into from now on at PBS.org and the PBS App when viewing Passport videos. Only this single account will be linked to your Passport benefit. Once you sign in with your account, you will be prompted to confirm the Passport terms of use. Select the "I agree" checkbox to agree to the terms and then select Confirm at the bottom of the page to continue. Confirmation of the Passport terms of use is required to use the Passport benefit. PBS is committed to protecting users' privacy. For more details, click here to view our privacy policy. Once you've confirmed the Passport terms of use, the Activation Complete! screen will appear. Select the Get Started button to begin using your Passport benefit. Once you've activated your Passport benefit, you can watch videos online at any time by visiting PBS.org. There is no separate Passport website. Passport and non-Passport videos can be found in one place! Because the Passport benefit is a one-time activation, you will not need your activation code in the future. All you need to access Passport is the email address and personal password of your login account you signed into earlier in the activation process. Below are additional links with instructions on how to sign in to your Passport account on our apps on supported streaming devices: Roku Apple TV Amazon Fire TV or Firestick Android Smart TV Samsung TV VIZIO SmartCast TV

Passport Lookup Tool Click the link above to open the Passport Lookup Tool and check on the status of your Passport membership benefit. The Passport Lookup Tool can help you quickly find the status of your Passport membership benefit. Simply enter your membership email address you provided to your station when you became a member and click the Look Up My Account button to search for your Passport benefit. If your entered email is found linked to a PBS station membership, you'll receive an email with one of four results: 1. Membership Status: Active You have already activated your Passport benefit. Sign in with the email address next to Activation Email to view Passport videos. (Note: Your Activation Email may be a different email address than the membership email you originally entered into the tool.) If an email address with a private relay domain is listed as your activation email, then this means you activated with an Apple ID account and elected to hide your real Apple ID email address from PBS and our servers. In this case, you will select the Apple sign in option and sign in with your normal Apple ID email address. 2. Membership Status: Unactivated You have not yet activated your Passport benefit. Click the link provided in the email to activate your benefit. 3. Membership Status: Expired Your Passport benefit has expired. If this is incorrect, and you are still a qualifying member with your local station, please contact them directly to inquire about your membership status with them and request they update the expiration date on your Passport benefit. 4. Membership Status: Disabled Your Passport benefit has been disabled by your local station. Please contact them directly to inquire about your membership status with them and request they update the status on your Passport benefit. If you do not receive an email response: If you do not receive an email from us and it is not in your spam folder, then there is no Passport benefit in the system associated with the membership email address you searched for.  Your station may not have set up a benefit for your membership yet, they may have set one up under a different membership email address, or they may not have a membership email address for you. Please contact them directly to inquire about your membership status with them and the status of your Passport benefit.

TABLE OF CONTENTS What content is available to Canadian members with PBS Passport? How can I watch Passport content as a Canadian resident? Which PBS stations offer the Passport benefit in Canada? How do I see my membership information, update my billing, or cancel my membership? What content is available to Canadian members with PBS Passport? Canadian members with PBS Passport can view most Passport content on PBS.org. Although we will be expanding our PBS Passport library for Canadian Passport members, there may be a small number of shows that will be restricted to the U.S. or have slightly different availability windows. PBS must obtain the streaming rights for every program offered on our site, and these rights can be different between the US and Canada. If a program does not appear on our site when you search for it by keyword, the program is unavailable for streaming in your area. How can I watch Passport content as a Canadian resident? To watch Passport content, visit PBS.org and sign in at the top of the site with your PBS account after activating your Passport benefit.  Currently, PBS Passport in Canada is only available for viewing on supported web browsers and on the PBS app on the below devices: Roku* Apple TV 4* Amazon Fire TV Amazon Fire Tablet Android TV Android mobile devices Apple iPhone and iPad Chromecast via the PBS app *Due to device limitations, the PBS app is not available in Canada on older models of Roku and Apple TV. Not all help articles at help.pbs.org may apply if you reside in Canada, like our articles on downloading and activating the PBS app on select streaming devices. Which PBS stations offer the Passport benefit in Canada? Below is a list of PBS stations geographically close the Canada that provide broadcast coverages and offer the Passport benefit to Canadian residents and members. WNED PBS Detroit Public Television Mountain Lake PBS KCTS 9 Vermont PBS KSPS WPBS Maine Public Broadcasting Prairie Public Broadcasting WQLN WGTE WXXI WNMU WDSE How do I see my membership information, update my billing, or cancel my membership? For all membership and billing questions, please contact your local PBS station directly. For security reasons, this information is handled only at the station level.

This article covers information related to YouTube TV. This is a service provided by YouTube and available exclusively on YouTube TV platforms. For the most accurate information or for assistance with the YouTube TV service, please contact YouTube TV Support at this link. What is YouTube TV? YouTube TV is a subscription streaming service that lets you watch live TV from major broadcast and popular cable networks. More than 100 local PBS stations are now streaming live on YouTube TV, allowing you to see your favorite PBS programs live through the YouTube TV website or app. What kind of content is available? YouTube TV includes episodes and on-demand content from locally produced shows and PBS favorites, including American Experience, Antiques Roadshow, Frontline, Great Performances, Masterpiece, Nature, and more.  The accompanying PBS KIDS 24/7 channel helps prepare children for success in school and life through trusted, educational media, available anytime and anywhere. Users can access favorite series, such as Daniel Tiger’s Neighborhood, Molly of Denali, Odd Squad, Pinkalicious & Peterrific, Wild Kratts, and Sesame Street.  YouTube TV subscribers can also access select content through YouTube TV’s VOD service. Is my local PBS station available on YouTube TV? More than 100 local PBS stations are streaming live on YouTube TV. To see if your local PBS station is available through YouTube TV, please visit the YouTube TV site and enter your zip code at the top of the page. Additional PBS stations will launch on YouTube TV in 2020. Click here to see if your local PBS station is available Alabama Public Television Alaska Public Media Arizona PBS Arizona Public Media Arkansas Educational Television Network (AETN) ATL PBA Austin PBS BasinPBS Blue Ridge PBS CET Connecticut Public Television Detroit Public Television East Tennessee PBS Georgia Public Broadcasting Houston Public Media Idaho Public Television Iowa PBS KAMU KCPT KCTS 9 KEDT KEET Kentucky Educational Television (KET) KENW KERA KLRN KMOS KPBS KPTS KQED KSPS KTWU KUAC KVIE Lakeland PBS Maine Public Maryland Public Television Milwaukee PBS Mississippi Public Broadcasting MontanaPBS Nashville Public Television (NPT) Nebraska Network (NET) New Hampshire PBS New Jersey Public Media (NJTV) New Mexico PBS OETA Oregon Public Broadcasting (OPB) Ozarks Public Television  Panhandle PBS PBS Charlotte PBS El Paso PBS Reno (KNPB) PBS Utah (KUED) PBS Wisconsin Pioneer PBS Prairie Public Broadcasting Public Media Group of Southern California (KCET) Rocky Mountain PBS South Carolina ETV South Dakota Public Broadcasting South Florida PBS (WPBT) South Florida PBS (WXEL) Southern Oregon PBS Texas Tech Public Media (KTTZ) The Nine Network of Public Media Think TV Thirteen (WNET) Twin Cities PBS UNC-TV Valley PBS Vegas PBS Vermont PBS VPM WBGU WCMU Public Media WCNY WCTE WDSE WEDU West Virginia Public Broadcasting Western Reserve Public Media WETA WFWA WFYI WGBH WGBY WGCU WGTE WGVU WHRO WHYY WITF WJCT WKAR WKNO WLIW WLJT WLRN WMHT WNED WNIN WNIT WNMU WOSU WOUB WPBS WPSU TV WQED WQLN WTCI WTTW WUCF WUFT WTIU WVIZ Ideastream WXXI WYES Wyoming PBS How can I see my local PBS station's programming available on YouTube TV? To access the full line-up available in your area, you can visit the YouTube TV live guide or view the PBS schedule here. How can I access YouTube TV? YouTube TV is available online at their website, as well as through the YouTube TV app on smart phones, tablets, and supported devices. Click here to learn more. Is YouTube TV available through the PBS website or PBS app? YouTube TV is not available through the PBS website or PBS app. To watch your local PBS station's livestream, please click here to visit the PBS website. Is a subscription to YouTube TV required to view my local PBS station's live stream? Because this live stream is offered by YouTube TV, users must subscribe to the YouTube TV service to view local PBS station content through YouTube TV. PBS will continue to offer online streams of popular programs through PBS.org and the PBS app. A subscription is not required to view every video available on the PBS website and app, however some videos are exclusive to members with the Passport benefit. The Passport membership benefit offers access to exclusive PBS content for supporters of local PBS stations. How much does YouTube cost? YouTube TV costs $49.99/month for 1 membership with up to 6 accounts. YouTube TV offers a free trial available through their website. Where is YouTube TV available? YouTube TV is available nationwide in over 99.5% of households in the United States. I have YouTube TV and would like to request help. If you have encountered an issue with your YouTube TV service, please contact the YouTube TV support team directly at this link.  PBS is unable to troubleshoot the YouTube TV service as this service is maintained by YouTube. I have YouTube TV and would like to cancel or request a refund. Please contact YouTube TV directly to cancel your service or request a refund. PBS is unable to update your YouTube TV membership as this service is maintained by YouTube. To learn more, visit YouTube TV's website at this link.

Once you've activated your Passport benefit, you can watch videos online at any time by visiting PBS.org. There is no separate Passport website. Passport and non-Passport videos can be found in one place! The images and directions below cover videos at PBS.org, but you can also access Passport videos through the PBS app on supported devices. TABLE OF CONTENTS Logging In to PBS.org Finding Shows and Videos Unavailable Videos Other Site Features Logging In to PBS.org Begin your video experience by clicking Sign In in the upper left side of PBS.org and logging in with your Passport-enabled PBS account. Check the email you used when signing up for Passport A prompt with four account login options appears. Sign in with the same Facebook, Google, Apple ID or PBS Account you linked to your Passport benefit during activation. If you do not remember the personal password for your login account, you can reset it by clicking Forgot your password? After clicking Forgot your password and typing your email address, you will receive an email with reset instructions to that address. Once you sign in with your Passport credentials, your name displays in the upper left side of the screen. The blue Passport compass rose icon displays next to your name, indicating that the account is linked to your Passport benefit. Finding Shows and Videos There are two convenient ways to find videos on the website:  Shows page  Site Search In the menu at the top of the site, click Shows to browse available offerings. The Shows page lists the poster images for national and local shows on PBS.org. You can also use the filters on the left side of the page to filter by show Title (by keyword), Genre, local shows, sort alphabetically, or change the listing layout from images to text. Click a show title or image to visit that show’s page. Only video thumbnail images display the Passport icon; Show images (above) will not display the Passport icon even if that show includes Passport videos. Shows can include non-Passport videos, Passport-exclusive videos, or both.  To search for a show or video by keyword, click the magnifying glass icon in the top right corner of the site and type the keyword in the textbox provided. Shows and videos that match your keyword search are returned in the results. Available videos can be found in the Episodes section of select Shows. Passport videos display the Passport icon in the top left corner of the video thumbnail image. Click the video title or image to view a video. If you are logged in with your Passport-enabled account and your benefit is still active, you will be able to play the video instantly by clicking the triangular play button in the center of the video. If you are not signed in with your Passport-enabled account, you will see the Passport offer screen and be given the option to either Become a Member or click Sign In to sign in using the same credentials you used when you signed up for Passport. If you are signed in with an account that is not associated with your Passport benefit, the same Passport offer with the option to Become a Member displays.  Please note that when you are not signed in with your Passport member benefit credentials, the Passport icon is not displayed by your name in the top left corner of the site. The Passport icon must appear by your name before you can watch Passport videos, as seen below: Unavailable Videos Some videos expire and become unavailable, even with Passport. If you are signed in with a Passport-enabled account and localized to your local PBS station, but you see a "This video is unavailable" error message, the video has likely expired. Expiration dates are listed beneath the video's description. The streaming rights for these videos have expired and, due to contract rights, PBS is unable to offer them for online streaming. If you receive the message that the video is unavailable, but the video has not expired, you may be outside of the United States where PBS does not have the rights to offer this content. If you are within the United States, you may be localized to a PBS station which does not offer Passport. In cases where a show has no available episodes for streaming, the Episodes section on the show page will not be listed. Currently, these show pages are left available since external sites link to these pages and streaming rights may be renewed for these episodes in the future. These pages also offer clips, previews, information on the show, or links to purchase the videos from third parties, such as Apple iTunes or Amazon. Our websites and video player are supported on the latest versions of the following web browsers:  Google Chrome Mozilla Firefox Microsoft Edge Safari Other web browsers, such as Silk on Amazon devices or Smart TV web browsers, are unsupported and can cause playback errors.  Other Site Features Hover your mouse over your name in the upper left side of the screen to access your account management options. You can: Click My List to access your saved shows Click Viewing History to view videos you had previously watched and return to a saved spot in that video Access Passport content Modify your Passport account information A list of options appears beneath your name. Click My List to view your saved shows and videos. Shows on My List allows you to save select shows so you can quickly navigate to them in the future. Shows can be added to My List by clicking the "+ My List" button on each individual show page.  Videos on My List allows you to save select videos you would like to watch later. Videos can be added to the My List by clicking the "+ My List" button on each individual video page. Viewing History allows you to see what videos you have previously watched, and return to a saved spot in that video based on where you last stopped watching.  Profile allows you to see your user profile information, and update your name, email address, or password.

The PBS Passport library currently offers members more than 1,000 episodes from popular shows like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including Great Performances, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns. More shows are being added all the time. If you are interested in seeing if a specific show is available for online streaming, try using our site's search feature to to find results for a specific title or term. Available Passport videos can be found in the Episodes or Specials section of select shows. Some shows may only offer shorter clips and previews instead of episodes. Learn more about our streaming rights here. Passport videos are designated by a blue "compass rose" icon as shown in the image below: Not a PBS Passport member? Contact your local station to inquire. Due to streaming rights and legal issues, PBS is unable to distribute a list of Passport shows.

A PBS account is used to sign into pbs.org sites and the PBS app. A PBS account is required to use the Passport benefit, as well as access profile features such as our Watchlist, Favorite Shows, and Watch History. To create a PBS account, please visit our account creation page and follow the directions below. In the First Name field, type your first name. In the Last Name field, type your last name. In the Email field, type your email address. Your email address will act as the "username" for your PBS account, so we recommend using a real email address you are still able to access. In the Password field, enter a personal password including at least 8 characters made up of both letters and numbers. A Show Password option is available on the right side to show which characters you are entering. Once all of the above fields have been properly filled out, click the Create Account button to complete your account set up. If there was an issue with any of the above fields, you will see an error message next to the respective field advising you on how to correct the issue. Once your PBS Account has been created, you can now sign in at pbs.org and the PBS apps with that account. Simply use the original email address and personal password you entered during account creation to log in. If you receive a message that a PBS account already exists with the entered email address, you can regain access to your old PBS account by resetting your PBS account password.