Passport is a membership benefit provided by your local station. For security purposes, only your station has access to your membership information and billing. Because memberships are retained at a local level, you must email or call your local station in order to cancel your Passport membership benefit. Most stations have a way to update your information or contact them at their website, so we suggest looking at your local station's website for more information. You can also use the below link to find contact information for your station to email or call them with. Find your local station's contact information. If your station sent you an email confirmation thanking you for your gift, this email also should have had information on how to contact your station.

Passport is a membership benefit provided by your local station. For security purposes, only your station has access to your membership information and billing. Because memberships are retained at a local level, you must email or call your local station in order to update your membership information, just as address, phone number, or other contact information. This also includes any updates to your billing information, such as a new card number. Most stations have a way to update your information or contact them at their website, so we suggest looking at your local station's website for more information. You can also use the below link to find contact information for your station to email or call them with. Find your local station's contact information. If your station sent you an email confirmation thanking you for your gift, this email also should have had information on how to contact your station.

Yes. You can use the Check Your PBS Passport Status feature located in your profile to check your Passport status.  Check the status of your PBS Passport subscription by clicking Check Your PBS Passport Status at the bottom of your profile page (Figure 1). Figure 1 In the textbox provided, type the email address associated with your Passport account (Figure 2.1). Click Look up my account (Figure 2). Figure 2 A message displays notifying you that your Passport status information has been automatically sent to the email address that displays (Figure 3).  Figure 3